Confirmation: we require confirmation of payment before shipment of any items.
In stock items: orders placed Monday through Friday by 11am CDT ship same day. Orders placed Monday through Friday after 11am CDT ship the next business day.
Custom items or out-of-stock items: lead-times and delivery times will vary and we will provide an estimated delivery at time of order.
Transit time: the amount of time required for delivery may vary once the items leave our facility (the time the items are shipped). Our standard shipping is UPS Ground with a UPS estimated delivery transit time of 7-10 days.
Purchase orders: orders placed by purchase order will immediately show a “pending” status and require further processing. Items will not ship until purchase order and account have been confirmed, verified and approved.
Check / money orders: any items purchased by check / money order will not be shipped until funds have been received, verified, and cleared. Please note that this method of payment can add a significant delay to shipping time.
Have a question about shipping? Contact us.
Our dedicated customer service team is standing by to help you have the best possible experience shopping with Success Awards. Contact us online or call us at 314-878-1999 to get assistance with your order or answers to your shipping questions.